Founded in 1948, Caplugs recently celebrated its 50th anniversary in the manufacture of premium protection products including caps, plugs, edge liners, wraparound tapes and nettings used in a wide range of industrial applications around the world. From their beginning in the injection molding business, Caplugs assumed a leadership position in customer service, value, and product variety.
Of course, variety creates a challenge when it comes to coordinating the sale, shipment, and finances for over 3,500 standard catalog items and a warehouse that stores over 165,000,000 parts.
Management of this operation occurs on a proprietary ERP system operating on a System i (iSeries400) integrated enterprise. Between purchase orders, invoices, order acknowledgments, and other mission
critical documents, Caplugs generates over 1,100 documents for delivery on a daily basis by fax and email. The products chosen to handle this heavy workload were FastFax/Enterprise and FastFax E-Mail Gateway from Quadrant Software. …
[CASE STUDY] Caplugs & Enterprise Faxing
[This article was written for Quadrant Software between 2001 and 2005]
celebrated its 50th anniversary in the
manufacture of premium protection products
including caps, plugs, edge liners, wraparound
tapes and nettings used in a wide
range of industrial applications around the
world. From their beginning in the injection
molding business, Caplugs assumed a leadership
position in customer service, value,
and product variety.
Of course, variety creates a challenge
when it comes to coordinating the sale, shipment,
and fi nances for over 3,500 standard
catalog items and a warehouse that stores
over 165,000,000 parts.
Management of this operation occurs
on a proprietary ERP system operating on
an System i (iSeries400) integrated enterprise.
Between purchase orders, invoices,
order acknowledgements, and other mission
critical documents, Caplugs generates over
1,100 documents for delivery on a daily
basis by fax and email. The products chosen
to handle this heavy workload were Fast-
Fax/Enterprise and FastFax E-Mail Gateway
from Quadrant Software.