Founded in 1948, Caplugs recently celebrated its 50th anniversary in the manufacture of premium protection products including caps, plugs, edge liners, wraparound tapes and nettings used in a wide range of industrial applications around the world. From their beginning in the injection molding business, Caplugs assumed a leadership position in customer service, value, and product variety.
Of course, variety creates a challenge when it comes to coordinating the sale, shipment, and finances for over 3,500 standard catalog items and a warehouse that stores over 165,000,000 parts.
Management of this operation occurs on a proprietary ERP system operating on a System i (iSeries400) integrated enterprise. Between purchase orders, invoices, order acknowledgments, and other mission
critical documents, Caplugs generates over 1,100 documents for delivery on a daily basis by fax and email. The products chosen to handle this heavy workload were FastFax/Enterprise and FastFax E-Mail Gateway from Quadrant Software. …
[This article was written for Quadrant Software between 2001 and 2005]