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[CASE STUDY] How ExecuTime Software Saved Time and Money While Improving Customer Service
[singlepic id=20 w=320 h=240 float=right]Employee time management and meeting payroll deadlines is hard enough in the average workplace, but it’s a whole other situation when your total number of employees fluctuates seasonally up or down by roughly 500 part-time and full-time workers. Add to that a working environment that spans over 25,000 acres and keeping track of your staff moved to a whole new level of complexity. That was the situation facing Sharon Christianson, Payroll Coordinator How ExecuTime™ Software Saved Time and Money While Improving Customer Service for Three Rivers Park District in the suburban Minneaplois /St.Paul metro area of ...
» continue reading[CASE STUDY] Standards of Excellence Uses Document Management To Save Time, Money, and Eliminate Pre-Printed Forms
[singlepic id=18 w=320 h=240 float=right]Based in Rohnert Park, CA, Standards of Excellence North (formerly McPhails) is one of the largest suppliers of designer home appliances serving Northern California and Nevada. With over 20 years of experience, Standards of Excellence has built a customer and vendor roster that spans thousands of companies and contacts. It’s a big, complex operation that generates almost a thousand printed documents per day. To be competitive and maintain customer / vendor satisfaction, Standards of Excellence has to stay on top of its paperwork. To do this, Standards of Excellence utilizes an IBM System i (iSeries) eServer and Vormittag ...
» continue reading[CASE STUDY] BPCS & Quadrant Software Increases Productivity at Prince Castle
[singlepic id=16 w=320 h=240 float=right]As a leading manufacturer of commercial food service equipment, Prince Castle Inc. places a high priority on quick shipments, on-time delivery, and competitive pricing covering eight different product lines and over 500 existing product models. Maintaining their high standards for customer service requires that they constantly streamline the management of mission-critical documents as well as the productivity of their staff. System i (iSeries 400) faxing played a major role in all of these efforts. The concept wasn’t new to Prince Castle, but they needed an enterprise-level solution that would integrate seamlessly with BPCS and let them use email ...
» continue reading[CASE STUDY] Peruvian Connection Combines CommercialWare & Formtastic for Maximum ROI
[singlepic id=14 w=320 h=240 float=right]Luxury fiber apparel marketer, Peruvian Connection, was founded in 1976 by the mother and daughter team of Biddy and Annie Hurlbut. It was Annie’s anthropological research on women in the Andean marketplaces of Peru that inspired their premier clothing designs and continue to inspire the three internationally known collections that they market and ship all over the world today. To stay successful in the ultracompetitive direct marketing industry, Peruvian Connection has to stay on top of their paperwork. That includes importing merchandise and taking and shipping orders to individual customers all over the world. Peruvian Connection processes approximately ...
» continue reading[CASE STUDY] Metal Technology Solutions Uses Document Management To Save Time, Money, & Eliminate Pre-Printed Forms
[singlepic id=12 w=320 h=240 float=right]Metal Technology Solutions leads the marketplace in the design and manufacture of precision-oriented metal components and assemblies for markets including agriculture, automotive, ground transportation, medical, nuclear, plumbing, rail, recreational vehicles, and small gasoline engines, among others. They run a high-demand, high-output, manufacturing and engineering operation where improving workfl ow and shortening business and technology processes translates directly into a competitive advantage. Like many manufacturing companies using Infor XA ERP (formerly MAPICS), Metal Technology Solutions also runs a document heavy operation with fi ve plants sending 150-200 mission-critical documents per day including sales orders, shop orders, and purchase ...
» continue reading[CASE STUDY] Formtastic: Paper Company Cuts Own Paper Consumption
[singlepic id=10 w=320 h=240 float=right]Based in Stamford, CT, Fraser Papers is one of the largest producers of printing and publishing paper products, with facilities in Maine, Ohio, Wisconsin, Quebec, and New Brunswick. Fraser manages more than 2 million acres of forest, operates a nursery, sawmills, and multiple pulping facilities. Their involvement in manufacturing, forest management, and pulping also results in a demanding IT environment where streamlining workflow is a top priority. Patrick Dufour, Systems Administrator at Fraser Papers’ Maine facility, was no stranger to the cost and productivity benefits associated with automated forms and had been using Advanced Function Printing (AFP) ...
» continue reading[CASE STUDY] Fey Saves Time and Money with Quadrant Software’s FastFax
[singlepic id=9 w=320 h=240 float=right]Fey-Line serves the promotional products industry by offering a complete line of heatsealed vinyl products, like ring binders, desk and clip folders, daily planners, pocket planners, and self-stick calendars. Fey (pronounced “Fie”) became acquainted with Quadrant Software while looking for a solution to replace IBM’s integrated fax card and Facsimile Support/400 because it wasn’t integrating well with another software package they used. Quadrant Software’s FastFax/Blue fit the bill and Fey became a Quadrant Software customer in 1998. “The Quadrant sales staff was very knowledgeable and friendly,” says Mark Vanderwaal, IS Supervisor – Operations. “They responded very well ...
» continue reading[CASE STUDY] Document Management Solutions and Infor XA ERP Produce Peak Results at Duro-Last
[singlepic id=7 w=320 h=240 float=right]Founded in 1978 by John R. Burt, Duro-Last started out with a simple goal: to develop a quality roofi ng system that was long-term, low maintenance, and economical. The roofing membrane that Burt invented in the late 1970s still leads the market, and today Duro-Last is the world’s largest manufacturer of prefabricated roofi ng systems. Duro-Last is also the largest of several companies falling under the same corporate umbrella including Plastatech Engineering, Oscoda Plastics, Tri-City Vinyl, Tip-Top Screw, and Creative Impressions. Duro-Last, plus the other companies, operates six locations under a WAN (Wide Area Network). Spread across ...
» continue reading[CASE STUDY] Quadrant Software and JD Edwards Integrate Seamlessly at Dean Foods Corporation
[singlepic id=6 w=320 h=240 float=right]Dean Foods Corporation, based in Dallas, Texas, is the largest dairy processor in the United States. Dean Foods produces a full line of company-branded and customer-branded products in the United States, Puerto Rico, Spain, and England including fl uid milk, cottage cheese, sour cream, yogurt, ice cream, fruit juices, and frozen novelties. The autumn of 2000 found Dean Foods’ Southwest Region seeking an automated fax and forms solution with the muscle to handle a weekly workload of 100 invoices, 200 sales order acknowledgements, and 30 purchase orders being produced by their JD Edwards World software. Their IT environment ...
» continue reading[CASE STUDY] FastFax/Enterprise and E-Mail Gateway Save Time & Money on Caplugs’ Proprietary ERP
[singlepic id=5 w=320 h=240 float=right]Founded in 1948, Caplugs recently celebrated its 50th anniversary in the manufacture of premium protection products including caps, plugs, edge liners, wraparound tapes and nettings used in a wide range of industrial applications around the world. From their beginning in the injection molding business, Caplugs assumed a leadership position in customer service, value, and product variety. Of course, variety creates a challenge when it comes to coordinating the sale, shipment, and finances for over 3,500 standard catalog items and a warehouse that stores over 165,000,000 parts. Management of this operation occurs on a proprietary ERP system operating on ...
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